Retail Shift Lead: Inspire Teams, Deliver Exceptional Service

Tesco; Berwick-upon-Tweed; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Colleague discounts 10% - 15%

Holiday entitlement 20–22 days + Bank

Wellbeing services

Pension with employer contributions

Résumé du poste

Tesco is seeking a Store Shift Lead in the United Kingdom to supervise daily operations and drive excellent customer service. You will lead the team across store areas, ensuring smooth running, addressing queries, and maintaining a positive, inclusive environment.

This role offers flexible scheduling and opportunities to grow within Tesco. Ideal candidates will have prior team-leading experience in fast-paced retail, strong communication, and a commitment to delivering great service to every

Qualifications

• Experience in team leadership or management in a fast-paced retail environment.
• Strong communication and customer service skills.
• Ability to motivate and develop a team and manage operational queries.

Responsabilités

• Lead the store team to deliver excellent customer service in-store.
• Oversee day-to-day store operations, guiding colleagues and resolving issues.
• Coach colleagues, provide feedback and model great service.
• Make balanced decisions, adapt to change, and lead in the Store Manager's absence.

Description du poste

Tesco is seeking a Store Shift Lead in the United Kingdom to supervise daily operations and drive excellent customer service. You will lead the team across store areas, ensuring smooth running, addressing queries, and maintaining a positive, inclusive environment.

This role offers flexible scheduling and opportunities to grow within Tesco. Ideal candidates will have prior team-leading experience in fast-paced retail, strong communication, and a commitment to delivering great service to every