Store Shift Leader — Inspire Service & Team Growth

Tesco PLC; East Oakley; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Employee benefits package

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to guide the store team, ensure excellent customer service, and handle day-to-day queries. You will lead in the Manager's absence and help foster an inclusive, high-performing environment.

You will balance operations with customer focus, collaborating across store areas and maintaining strong communication with colleagues to meet targets and uphold Tesco's standards.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Demonstrated ability to coach and develop colleagues.
• Strong communication and relationship-building abilities.

Responsibilities

• Lead the store team to deliver excellent customer service.
• Work across all store areas and assist colleagues with day-to-day queries.
• Coach teammates, give feedback, and role-model great service.

Skills

Team leadership

Retail experience

Communication

People skills

Job description

Tesco PLC in the United Kingdom is seeking a Shift Lead to guide the store team, ensure excellent customer service, and handle day-to-day queries. You will lead in the Manager's absence and help foster an inclusive, high-performing environment.

You will balance operations with customer focus, collaborating across store areas and maintaining strong communication with colleagues to meet targets and uphold Tesco's standards.