Retail Shift Leader - Inspire Service & Team Excellence

Tesco UK; Greenhithe; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK is recruiting a Shift Lead to guide store teams and ensure outstanding customer service in a fast-paced retail environment. You will lead by example, communicate effectively, and coach colleagues to deliver consistent results.

The role offers flexible scheduling with a minimum guarantee of hours and opportunities to grow within Tesco. Ideal for candidates who enjoy teamwork and helping customers daily.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Strong service mindset and ability to role model great service.
• Clear communicator using multiple methods to inform the team.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Working across all store areas and with colleagues on daily queries.
• Coaching colleagues, giving feedback and modelling excellent service.
• Staying curious to find ways to better serve customers, communities and planet.

Skills

Team leadership

Customer service

Communication

Coaching

Job description

Tesco UK is recruiting a Shift Lead to guide store teams and ensure outstanding customer service in a fast-paced retail environment. You will lead by example, communicate effectively, and coach colleagues to deliver consistent results.

The role offers flexible scheduling with a minimum guarantee of hours and opportunities to grow within Tesco. Ideal for candidates who enjoy teamwork and helping customers daily.