Retail Shift Lead: Inspire Teams & Great Service

Tesco PLC; Accrington; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement 20–22 days

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Discounts & cycle-to-work

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to help deliver a great in-store experience. You will work within the availability windows, lead the team, and serve customers while coordinating across store areas.

The role offers flexible working from day one, a minimum 16 hours per week, 18+ eligibility, and benefits including Clubcard discounts, wellbeing support, life cover and a strong pension scheme.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Clear communicator who keeps the team well informed.
• Strong role model with a passion for delivering great service.
• Ability to build positive, inclusive relationships across colleagues.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and act as the go-to person for daily operational queries.
• Coach colleagues, provide feedback and model excellent service.
• Lead the store confidently in the Manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Foster an inclusive, supportive team environment and communicate clearly.

Job description

Tesco PLC in the United Kingdom is seeking a Shift Lead to help deliver a great in-store experience. You will work within the availability windows, lead the team, and serve customers while coordinating across store areas.

The role offers flexible working from day one, a minimum 16 hours per week, 18+ eligibility, and benefits including Clubcard discounts, wellbeing support, life cover and a strong pension scheme.