Retail Security Specialist - Safe, Customer-Focused Patrol

OCS; Northampton, Wellingborough; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Wagestream pay

Inclusive workplace

Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a busy retail environment. You will deter theft, monitor CCTV, respond to incidents and support store management with security tasks.

The role requires an SIA licence (DS/SG), DBS clearance, and flexibility for varied shifts, including weekends and evenings. You will be a professional, approachable presence helping customers with queries and maintaining safety.

Qualifications

• Right to work in the UK and DBS/BS7858 clearance required.
• Valid SIA Licence (DS or SG) with security experience.
• Strong observational skills for identifying suspicious activity.
• Calm and professional handling of incidents and reporting.

Responsibilities

• Maintain a visible security presence to deter theft and ASB.
• Patrol store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents; escalate as required.
• Conduct searches in line with company procedures when necessary.
• Complete accurate incident and observation reports.
• Work closely with store management and staff on security matters.
• Provide a professional and approachable presence and assist customers.
• De-escalate challenging situations calmly.
• Follow all site procedures and legal requirements.
• Support the wider team with additional duties as required.

Skills

Right to work in UK

DBS clearance

BS7858 clearance

SIA Licence DS/SG

Observational skills

Communication skills

Flexibility

Job description

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock in a busy retail environment. You will deter theft, monitor CCTV, respond to incidents and support store management with security tasks.

The role requires an SIA licence (DS/SG), DBS clearance, and flexibility for varied shifts, including weekends and evenings. You will be a professional, approachable presence helping customers with queries and maintaining safety.