Retail Security Officer - Deterrence & Customer Care

OCS; Tiverton; Hybride; GBP 20 000 - 24 000; Plein temps

Avantages offerts par ce poste

Retail discounts

Wellbeing resources

Digital learning

Résumé du poste

OCS UK & Ireland in Tiverton is seeking a Retail Security Officer to protect customers, staff and stock within a busy retail environment. You will act as a visible deterrent, deliver excellent customer service, and respond quickly to incidents, while maintaining high security standards.

The role requires strong observation skills, a valid SIA license, and flexibility to work days including weekends and bank holidays. You will work as part of a wider security team to ensure safe store operations.

Qualifications

• Valid SIA license and security guarding experience.
• Strong observation and reporting skills.
• Flexible to weekend/evening shifts.

Responsabilités

• Deter theft and maintain visible security presence.
• Patrol store premises regularly.
• Monitor CCTV and security systems.
• Search individuals per policy.
• Respond to alarms and incidents.
• Complete incident reports.
• Assist customers with directions.
• Ensure compliance with procedures.
• Support wider security team.

Connaissances

SIA License DS

Customer service

Observation skills

Communication skills

Flexibility

Description du poste

OCS UK & Ireland in Tiverton is seeking a Retail Security Officer to protect customers, staff and stock within a busy retail environment. You will act as a visible deterrent, deliver excellent customer service, and respond quickly to incidents, while maintaining high security standards.

The role requires strong observation skills, a valid SIA license, and flexibility to work days including weekends and bank holidays. You will work as part of a wider security team to ensure safe store operations.