Retail Security Officer - Customer-Focused Professional

Mitie; Basingstoke; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

20% colleague discount

Company-funded SIA licence renewal

Full training and development

Career progression opportunities

Descrizione del lavoro

Mitie supports M&S by providing security officers who help create a safe, welcoming environment in premium retail stores. You will contribute to a professional store experience, working to protect customers, colleagues and assets throughout your shift.

This role requires a valid UK SIA licence, a 5-year track record of employment, and strong interpersonal skills. Expect a 56-hour week across Mon–Fri and Sundays with guaranteed hours and ongoing training.

Competenze

• 5 years trackable employment history in the UK.
• Valid SIA licence is essential.

Mansioni

• Maintain a visible, welcoming and reassuring presence in-store.
• Support customers and colleagues professionally and confidently.
• Respond to incidents, theft and security concerns.
• De-escalate challenging situations calmly and respectfully.
• Collaborate with store teams to protect customers and assets.
• Uphold high standards of professionalism, communication and service.

Conoscenze

SIA Licence

Customer service experience

Descrizione del lavoro

Mitie supports M&S by providing security officers who help create a safe, welcoming environment in premium retail stores. You will contribute to a professional store experience, working to protect customers, colleagues and assets throughout your shift.

This role requires a valid UK SIA licence, a 5-year track record of employment, and strong interpersonal skills. Expect a 56-hour week across Mon–Fri and Sundays with guaranteed hours and ongoing training.