Customer-Focused Security Officer (SIA Licensed) | 50hrs/wk

Mitie; Little London; Híbrido; GBP 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Colleague discount

SIA licence renewal

Descripción de la vacante

Marks & Spencer in the UK is seeking a professional Security Officer to join our store team. You will maintain a safe, secure environment and contribute to the customer journey while protecting colleagues and assets.

The role is customer-facing in a premium retail setting, with a visible presence, incident response, and collaboration with store teams. A valid UK SIA licence and 5 years of work history are required; shifts from Tue-Sat, 10:00–20:00, 50 hours per week. £13.96 per hour.

Formación

• Strong communication and people skills.
• Professionalism and emotional intelligence.
• Confidence and sound judgement.
• A calm and positive approach under pressure.
• A genuine desire to help customers and colleagues.
• Pride in delivering high standards every day.

Responsabilidades

• Maintain a visible, welcoming presence within store.
• Support customers and colleagues professionally and confidently.
• Respond to incidents, theft and security concerns.
• De-escalate challenging situations calmly and respectfully.
• Collaborate with store teams as part of the wider environment.
• Deliver high standards of professionalism, communication and customer service.

Conocimientos

Strong communication

Professionalism

Emotional intelligence

Calm under pressure

Customer service

Descripción del empleo

Marks & Spencer in the UK is seeking a professional Security Officer to join our store team. You will maintain a safe, secure environment and contribute to the customer journey while protecting colleagues and assets.

The role is customer-facing in a premium retail setting, with a visible presence, incident response, and collaboration with store teams. A valid UK SIA licence and 5 years of work history are required; shifts from Tue-Sat, 10:00–20:00, 50 hours per week. £13.96 per hour.