Retail Security & Customer Safety Officer

Mitie; Ellesmere Port; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Benefits dieser Stelle

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Zusammenfassung

Marks & Spencer is hiring a Security Officer to safeguard customers, colleagues, and products in a fast-paced retail environment. You will be the visible, friendly presence in-store, delivering professional security and top-notch customer service.

This role requires calmness under pressure, strong communication, and a proactive approach to incident management. A valid SIA licence is desirable but not essential, and the package includes a range of valuable benefits.

Qualifikationen

• Strong communication and interpersonal skills required.
• Calm, confident and professional approach to security.
• Proactive mindset and sound decision-making in a fast-paced retail env.
• Genuine passion for customer service and keeping people safe.

Aufgaben

• Maintain a visible presence to keep customers and staff safe.
• Prevent loss and respond to incidents across store operations.
• Identify risks and support safe ways of working in-store.
• Use store technology and reporting systems to support incident management.

Kenntnisse

Communication skills

Interpersonal skills

Calm under pressure

Professional approach

Proactive mindset

Customer service focus

Decision making

Ausbildung

SIA licence (desirable)

Tools

Body-worn cameras

Mobile reporting systems

Jobbeschreibung

Marks & Spencer is hiring a Security Officer to safeguard customers, colleagues, and products in a fast-paced retail environment. You will be the visible, friendly presence in-store, delivering professional security and top-notch customer service.

This role requires calmness under pressure, strong communication, and a proactive approach to incident management. A valid SIA licence is desirable but not essential, and the package includes a range of valuable benefits.