Retail Security Officer — Customer-Focused & Calm

Mitie; East Midlands; Remoto; GBP 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Company-funded SIA licence renewal

Descrizione del lavoro

M&S is seeking a Security Officer in the East Midlands area (Leicester, Coventry, Rugby, Birmingham Binley, Loughborough and surrounding areas) to help create a safe, welcoming environment for customers and colleagues while protecting people, stores and products. You will stay calm under pressure, lead with professionalism and deliver great service as a visible store presence.

A proactive mindset, strong communication and a genuine passion for keeping people safe are essential.

Competenze

• Previous security experience is preferred
• A valid SIA licence is desirable, although not essential
• Strong communication and interpersonal skills
• A calm, confident and professional approach
• A proactive mindset with the ability to make sound decisions quickly
• A genuine passion for customer service and keeping people safe

Mansioni

• Operate in a fast-paced retail environment with alertness and responsiveness
• Provide professional customer service and support to both customers and colleagues
• Help keep stores safe and secure, prevent loss and respond to incidents
• Utilise store technology and reporting systems to support operations and incident management
• Stay calm under pressure and act professionally in all situations
• Collaborate with store colleagues to maintain high standards and a positive environment
• Adapt to changing situations to support store operations

Descrizione del lavoro

M&S is seeking a Security Officer in the East Midlands area (Leicester, Coventry, Rugby, Birmingham Binley, Loughborough and surrounding areas) to help create a safe, welcoming environment for customers and colleagues while protecting people, stores and products. You will stay calm under pressure, lead with professionalism and deliver great service as a visible store presence.

A proactive mindset, strong communication and a genuine passion for keeping people safe are essential.