Retail Security Officer — Calm, Customer-Focused Protector

Mitie; Rushden; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Marks & Spencer is seeking a Security Officer to help create a safe, welcoming store environment for customers and colleagues. You will stay calm under pressure, lead with professionalism and deliver great service while protecting people, stores and products.

As a visible presence, you will use store technology and assist with incidents, working closely with colleagues to maintain high standards in a fast-paced retail setting.

Qualifications

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.

Responsibilities

• Operate as a visible store presence, assisting customers and colleagues.
• Prevent loss, respond to incidents and identify risks to store safety.
• Support safe ways of working and incident management using store tech.
• Remain calm under pressure and act professionally in all situations.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Proactive mindset

Job description

Marks & Spencer is seeking a Security Officer to help create a safe, welcoming store environment for customers and colleagues. You will stay calm under pressure, lead with professionalism and deliver great service while protecting people, stores and products.

As a visible presence, you will use store technology and assist with incidents, working closely with colleagues to maintain high standards in a fast-paced retail setting.