Retail Security Officer — Customer-First, Calm Under Pressure

Cys Security Ltd; Bradley Stoke; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Guaranteed 40+ hours per week

20% colleague discount (after a short,

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Cys Security Ltd in the United Kingdom is seeking a Security Officer to help create a safe, welcoming environment for customers and colleagues. You’ll stay calm under pressure, project professionalism, and deliver high-quality service while protecting people and stock.

A valid SIA licence and strong communication are essential. This role is in a fast-paced retail setting with 40+ hours per week and a competitive hourly rate.

Qualifications

• 5-year checkable UK work history.
• Previous security experience preferred.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.

Responsibilities

• Maintain a visible security presence in-store and assist customers.
• Prevent loss and respond to incidents, identifying risks and promoting safe working practices.
• Use store technology (mobile reporting systems and body-worn cameras) for incident management.
• Stay calm and professional, even in challenging situations, and support the store team to uphold high standards.

Skills

Communication skills

Customer service

Calm under pressure

Proactive mindset

Education

SIA licence

Job description

Cys Security Ltd in the United Kingdom is seeking a Security Officer to help create a safe, welcoming environment for customers and colleagues. You’ll stay calm under pressure, project professionalism, and deliver high-quality service while protecting people and stock.

A valid SIA licence and strong communication are essential. This role is in a fast-paced retail setting with 40+ hours per week and a competitive hourly rate.