Retail Security Officer - Calm, Customer-Focused & Safe

Mitie; Prestwich; Vor Ort; GBP 15.000 - 22.000; Vollzeit

Benefits dieser Stelle

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Company-funded SIA licence renewal

Zusammenfassung

M&S is seeking a Security Officer to create a safe, welcoming environment for customers and colleagues. This role suits someone who stays calm under pressure, leads with professionalism and takes pride in delivering excellent service while protecting people and products.

The successful candidate will blend strong awareness with a warm, approachable attitude, serving as a visible security presence in-store and supporting safe working practices.

Qualifikationen

• Strong customer service mindset and interpersonal skills.
• Ability to stay calm and professional in challenging situations.
• Confident, proactive communicator with a safety-minded approach.

Aufgaben

• Serve as a visible security presence to deter loss and respond to incidents.
• Support store operations, assist customers and colleagues, and maintain safety procedures.
• Use store tech and reporting tools to document incidents and support risk management.
• Contribute to a safe, welcoming environment while protecting people, products and premises.

Kenntnisse

Customer service

Communication skills

Calm under pressure

Professional approach

Decision making

Jobbeschreibung

M&S is seeking a Security Officer to create a safe, welcoming environment for customers and colleagues. This role suits someone who stays calm under pressure, leads with professionalism and takes pride in delivering excellent service while protecting people and products.

The successful candidate will blend strong awareness with a warm, approachable attitude, serving as a visible security presence in-store and supporting safe working practices.