Retail Security Officer - Calm, Customer-Focused & Protective

Mitie; Inverness; Vor Ort; GBP 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Zusammenfassung

Join M&S as a Security Officer in Inverness, where you'll help create a safe, welcoming environment for customers and colleagues. You’ll stay calm under pressure, lead with professionalism, protect people and products, and provide a visible, supportive presence in-store.

You’ll work in a fast-paced retail setting, using store tech and body-worn cameras to support operations, incident management, and safe ways of working.

Qualifikationen

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Aufgaben

• Operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Customer service is at the heart of the role, delivering professional support to customers and colleagues.
• Help keep stores safe and secure, preventing loss and responding to incidents.
• Be digitally confident, using store technology including mobile reporting systems and body-worn cameras.
• Stay calm under pressure and act professionally in challenging situations.
• Be a team player, working with store colleagues to maintain high standards.
• Remain flexible to adapt to changing store needs.

Kenntnisse

Customer service

Communication skills

Calm under pressure

Team player

Jobbeschreibung

Join M&S as a Security Officer in Inverness, where you'll help create a safe, welcoming environment for customers and colleagues. You’ll stay calm under pressure, lead with professionalism, protect people and products, and provide a visible, supportive presence in-store.

You’ll work in a fast-paced retail setting, using store tech and body-worn cameras to support operations, incident management, and safe ways of working.