Retail Security Specialist – Customer-First Protector

Mitie Group plc.; Inverness; Sur place; GBP 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

20% colleague discount (after a period

SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work

Life Assurance

Childcare Voucher Scheme

Résumé du poste

Mitie Group plc. in Inverness is seeking a Retail Security Officer for M&S to create a safe, welcoming environment for customers and colleagues. You will be a visible presence in-store, deterring loss, responding to incidents and protecting people and products.

You should stay calm under pressure, communicate clearly and work as part of a team. The role offers a strong benefits package, with a £200 probation bonus for external hires, and guaranteed hours in a fast-paced retail setting.

Qualifications

• Customer service focus is essential.
• Calm, confident approach under pressure.
• Strong communication and interpersonal skills.
• Proactive, sound decision-making in dynamic retail environments.

Responsabilités

• Deter loss and keep store safe and secure.
• Provide professional support to customers and colleagues.
• Respond to incidents and support emergency procedures.
• Use store technology and reporting tools to document events.

Connaissances

Customer service

Calm under pressure

Strong communication

Proactive mindset

Team player

Description du poste

Mitie Group plc. in Inverness is seeking a Retail Security Officer for M&S to create a safe, welcoming environment for customers and colleagues. You will be a visible presence in-store, deterring loss, responding to incidents and protecting people and products.

You should stay calm under pressure, communicate clearly and work as part of a team. The role offers a strong benefits package, with a £200 probation bonus for external hires, and guaranteed hours in a fast-paced retail setting.