Retail Security Officer – Calm, Customer-Focused

Mitie Cleaning & Hygiene Services; Glasgow; Vor Ort; GBP 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

20% colleague discount

Company-funded SIA licence renewal

Cycle to Work Scheme

Life Assurance

Share Incentive Plan

Zusammenfassung

M&S is seeking a Security Officer in Glasgow to create a safe, welcoming and secure environment for customers and colleagues. You will be calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people, and products.

You will be a visible presence in store, helping customers feel supported and working with colleagues to maintain high standards and security. A valid SIA licence is desirable, and own transport is required.

Qualifikationen

• Previous security experience is preferred.
• SIA licence is desirable, not essential.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.
• Proactive mindset with ability to make sound decisions quickly.
• Genuine passion for customer service and keeping people safe.

Aufgaben

• Maintain safety and security of store and customers.
• Greet customers and provide professional support to colleagues.
• Prevent loss, respond to incidents, and support safe working practices.
• Utilize store technology and reporting tools in daily operations.
• Remain calm under pressure and act with professionalism.
• Collaborate with team to maintain high store standards.

Kenntnisse

Previous security experience

SIA licence desirable

Strong communication

Calm under pressure

Professional approach

Customer service mindset

Jobbeschreibung

M&S is seeking a Security Officer in Glasgow to create a safe, welcoming and secure environment for customers and colleagues. You will be calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people, and products.

You will be a visible presence in store, helping customers feel supported and working with colleagues to maintain high standards and security. A valid SIA licence is desirable, and own transport is required.