Retail Security Officer - Calm, Customer-Focused Guardian

Mitie Cleaning & Hygiene Services; Wirral; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

20% discount for colleagues

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer for M&S Bromborough SF. You will be a visible presence in-store, helping customers feel safe while delivering professional service to colleagues and visitors.

Prior security experience is preferred and a valid SIA licence is desirable, though not essential; you will join a team focused on safety, customer care and loss prevention. Enjoy a structured role with guaranteed 40+ hours per week at £13.58 per hour in a fast-paced

Qualifications

• Previous security experience is preferred.
• SIA licence is desirable but not essential.
• Ability to stay calm and professional under pressure.
• Strong customer service and communication skills.
• All candidates must be able to provide a 5-year checkable work history within the UK.

Responsibilities

• Maintain a visible security presence in-store to deter loss.
• Respond to incidents and support emergency procedures.
• Deliver excellent customer service while safeguarding staff and customers.
• Operate store technology and reporting tools to log incidents.

Skills

Security experience

SIA licence (desirable)

Job description

Mitie Cleaning & Hygiene Services is hiring a Retail Security Officer for M&S Bromborough SF. You will be a visible presence in-store, helping customers feel safe while delivering professional service to colleagues and visitors.

Prior security experience is preferred and a valid SIA licence is desirable, though not essential; you will join a team focused on safety, customer care and loss prevention. Enjoy a structured role with guaranteed 40+ hours per week at £13.58 per hour in a fast-paced