Retail Security Officer — Calm, Customer-Focused, 40+ Hours

Mitie Cleaning & Hygiene Services; Leeds; Presencial; GBP 15.000 - 22.000; Tempo integral

Benefícios oferecidos por esta vaga

20% colleague discount (after aqualif.

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Resumo da vaga

Mitie Cleaning & Hygiene Services is seeking a Security Officer for M&S in Leeds Brigate to maintain a safe and welcoming store environment while protecting people and products. The role demands calm professionalism, strong customer service, and the ability to respond quickly to incidents.

In this fast-paced retail setting you’ll use store tech and work with colleagues to uphold high standards. Previous security experience and a valid SIA licence are preferred, with company benefits and

Qualificações

• Prev. security experience preferred
• Valid SIA licence desirable but not essential
• Calm, confident and professional approach
• Genuine passion for customer service and keeping people safe

Responsabilidades

• Operate in a fast-paced retail environment; stay alert, responsive and ready to step in
• Deliver excellent customer service; greet customers and support colleagues
• Help keep stores safe and secure; prevent loss, respond to incidents and identify risks
• Use store technology and body-worn cameras to support operations and incident management
• Stay calm under pressure and act professionally in challenging situations
• Be a team player; work with store colleagues to maintain high standards
• Remain flexible; adapt to changing daily store needs

Conhecimentos

Strong communication

Interpersonal skills

Calm under pressure

Proactive decision making

Descrição da vaga

Mitie Cleaning & Hygiene Services is seeking a Security Officer for M&S in Leeds Brigate to maintain a safe and welcoming store environment while protecting people and products. The role demands calm professionalism, strong customer service, and the ability to respond quickly to incidents.

In this fast-paced retail setting you’ll use store tech and work with colleagues to uphold high standards. Previous security experience and a valid SIA licence are preferred, with company benefits and