Retail Security Officer — Calm, Customer‑Focused

Mitie Group plc.; Bury; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

20% colleagues discount

SIA licence renewal (company-funded)

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Zusammenfassung

Mitie Group plc. is recruiting for a Retail Security Officer to support M&S in Bury. You will be the visible presence in store, ensuring a safe, welcoming environment for customers and colleagues while protecting people, products and the store.

The role requires calm, professional conduct, strong communication skills and a proactive approach to incident response. You will work in a fast-paced retail setting with a focus on excellent service and safety.

Qualifikationen

• Previous security experience preferred.
• SIA licence desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Aufgaben

• Create a safe, welcoming and secure environment for customers and colleagues.
• Operate in a fast-paced retail environment, staying alert and responsive.
• Help prevent loss, respond to incidents and identify risks.
• Use store technology, including mobile reporting and body-worn cameras.
• Stay calm under pressure and act professionally in challenging situations.
• Work closely with store colleagues to maintain high standards and support operations.

Kenntnisse

Security awareness

Customer service

Communication skills

Calm under pressure

Proactive mindset

Ausbildung

SIA licence (desirable)

Jobbeschreibung

Mitie Group plc. is recruiting for a Retail Security Officer to support M&S in Bury. You will be the visible presence in store, ensuring a safe, welcoming environment for customers and colleagues while protecting people, products and the store.

The role requires calm, professional conduct, strong communication skills and a proactive approach to incident response. You will work in a fast-paced retail setting with a focus on excellent service and safety.