Relief Retail Security Officer - Customer-Focused & Calm

Mitie Group plc.; Greater London; Presencial; GBP 31 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Guaranteed 40+ hrs

Staff discount 20%

SIA licence renewal

Training & development

Career progression

Recognition schemes

Benefits package

Resumo da oferta

Mitie Group plc. is seeking a Retail Security Officer for M&S in East London. You will safeguard the store while contributing to the customer journey and overall experience, delivering a welcoming and secure environment.

Role focuses on professionalism, calm decision-making under pressure and excellent communication with customers and colleagues. Training and career progression are provided within Mitie’s retail security network.

Qualificações

• 5 years trackable working history in the UK.

Responsabilidades

• Create a visible, welcoming presence in store.
• Support customers and colleagues professionally.
• Respond to incidents, theft and security concerns.
• De-escalate situations calmly and respectfully.
• Collaborate with store teams as part of M&S environment.
• Deliver high standards of professionalism and customer service.

Conhecimentos

Strong communication

Professionalism

Calm under pressure

People-focused

Descrição da oferta de emprego

Mitie Group plc. is seeking a Retail Security Officer for M&S in East London. You will safeguard the store while contributing to the customer journey and overall experience, delivering a welcoming and secure environment.

Role focuses on professionalism, calm decision-making under pressure and excellent communication with customers and colleagues. Training and career progression are provided within Mitie’s retail security network.