Retail Security Officer: Calm, Customer-Focused, 40+ hrs

Mitie Group plc.; Belfast City District; Sur place; GBP 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Résumé du poste

Mitie Group plc. in Belfast is seeking a Retail Security Officer for M&S. You will be a visible, calm presence in store, helping customers feel safe while protecting people and products.

This role requires strong communication, the ability to stay calm under pressure and a proactive approach to incident handling. You will work closely with store colleagues to maintain high standards, deter loss and respond to emergencies, with benefits including a 20% colleague discount, Life Assurance, Cycle to

Qualifications

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Responsabilités

• Operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed.
• Deliver professional customer service and support to customers and colleagues.
• Help keep stores safe and secure, prevent loss, respond to incidents and identify risks.
• Use store technology, including mobile reporting systems and body-worn cameras.
• Stay calm under pressure and act professionally in all situations.
• Work closely with store colleagues to maintain high standards and a positive environment.

Connaissances

Strong communication

Interpersonal skills

Calm under pressure

Professional approach

Proactive mindset

Quick decision making

Security experience

SIA licence desirable

Description du poste

Mitie Group plc. in Belfast is seeking a Retail Security Officer for M&S. You will be a visible, calm presence in store, helping customers feel safe while protecting people and products.

This role requires strong communication, the ability to stay calm under pressure and a proactive approach to incident handling. You will work closely with store colleagues to maintain high standards, deter loss and respond to emergencies, with benefits including a 20% colleague discount, Life Assurance, Cycle to