Retail Security Officer - Welcoming, Calm & Customer-Focused

Mitie Group plc.; Sandhurst; In loco; GBP 31.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

20% discount

Beverages and snacks during shift

Full training and SIA licence renewal

Career progression

Employee benefits

Descrizione del lavoro

Mitie Group plc, on behalf of M&S Camberley, is seeking a Retail Security Officer to help maintain a safe, welcoming store environment while delivering exceptional customer service.

This customer-facing role requires professionalism, strong communication, and the ability to stay calm under pressure. The role includes protecting people and assets, responding to incidents, and supporting colleagues as part of the store team.

Competenze

• Minimum 5 years trackable UK work history.
• Strong communication and people skills.
• Professional and customer-focused demeanor.

Mansioni

• Maintain a visible, welcoming and reassuring presence in-store.
• Support customers and colleagues professionally and confidently.
• Respond to incidents, theft and security concerns.
• De-escalate challenging situations calmly and respectfully.
• Collaborate with store teams as part of the wider M&S environment.
• Deliver high standards of professionalism and customer service.

Conoscenze

Communication skills

Professionalism

Calm under pressure

Customer service

Descrizione del lavoro

Mitie Group plc, on behalf of M&S Camberley, is seeking a Retail Security Officer to help maintain a safe, welcoming store environment while delivering exceptional customer service.

This customer-facing role requires professionalism, strong communication, and the ability to stay calm under pressure. The role includes protecting people and assets, responding to incidents, and supporting colleagues as part of the store team.