Retail Security Officer

Mitie Group plc.; Camberley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a full-time Retail Security Officer in Camberley. This role involves maintaining safety on site, conducting patrols, and providing excellent customer service. Proven retail experience is essential, along with strong report writing skills and effective communication. The successful candidate must have their own transport. This position offers a pay rate of £12.36 per hour.

Qualifications

• Proven retail experience required.
• Ability to maintain professional conduct in difficult situations.
• Must have own transport.

Responsibilities

• Maintain the security of the site using ASCONE.
• Conduct regular patrols of the site.
• Provide customer service to staff and visitors.
• Complete accurate reports.

Skills

Retail experience

Report writing skills

Excellent communication skills

Ability to work well under pressure

Job description

Job Overview

Job Title - Retail Security Officer (Full Time)

Location - Camberley

Hours - 40

Pay Rate - £12.36

Requirements: Must have proven retail experience. Own transport is essential.

Main Duties

• Use ASCONE to maintain the security of the site.
• Conduct regular patrols of the site.
• Deliver customer service to both staff and visitors.
• Support the staff with any reasonable request.
• Ensure the relevant reports are completed in order for accurate information to be recorded.

Training

For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
• Call emergency services and the Communication Centre to report all incidents.

What we are looking for

• Report Writing skills essential.
• Excellent communication skills.
• Ability to work well under pressure.