Retail Security & Customer Service Champion

Mitie Cleaning & Hygiene Services; Dudley; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Contracted hours

Pension and life assurance

Uniform provided

Employee benefits programme

Job summary

Mitie Cleaning & Hygiene Services is seeking Retail Security Officers for Asda locations in the UK. The role, based at Asda Netherton, involves delivering excellent customer service while creating a safe shopping environment and reducing crime.

Pay is £13.10 per hour with mornings, evenings and weekend shifts, and a comprehensive benefits package is provided. You will patrol the store, monitor CCTV, deter crime, and report incidents.

Qualifications

• Experience delivering customer service.
• Excellent written and verbal communication.
• Ability to work in a fast-moving services business.
• Capable using technology.
• SIA licence desirable but not essential.

Responsibilities

• Deliver industry leading customer service.
• Be clean, tidy and properly dressed in full uniform.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV to support crime and stock loss reduction.
• Liaise with store management teams.
• Report incidents and crime through our technology.
• Liaise with Police and partners to improve store safety.

Skills

Customer service

Communication skills

Adaptable communication

Tech-savvy

Attention to detail

Enthusiasm

Tools

CCTV systems

Job description

Mitie Cleaning & Hygiene Services is seeking Retail Security Officers for Asda locations in the UK. The role, based at Asda Netherton, involves delivering excellent customer service while creating a safe shopping environment and reducing crime.

Pay is £13.10 per hour with mornings, evenings and weekend shifts, and a comprehensive benefits package is provided. You will patrol the store, monitor CCTV, deter crime, and report incidents.