Retail Sales Associate

PUMA; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports apparel company is seeking individuals for a customer service role in Gloucester. The position requires 1-2 years of retail experience, focusing on customer interaction and meeting sales targets. Candidates must demonstrate strong communication skills and the ability to work flexible hours, including evenings and weekends. Hourly pay ranges from $15.49 to $18.49 plus benefits, making it an attractive position for those passionate about retail and sports. Join a team that values performance and spirit.

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment.
• Ability to lift / carry, push / pull up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience according to brand values.
• Achieve/exceed sales, KPIs, and profitability targets.
• Process sales transactions accurately and securely.
• Maintain store cleanliness and compliance with merchandising guidelines.
• Execute merchandise processing and maintain a safe work environment.
• Work non-traditional hours, including weekends and holidays.

Skills

Customer service experience

Strong communication skills

Team player

Quick learner

Basic MS Office knowledge

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel / footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift / carry, push / pull up to 30 pounds regularly

The base pay for this position is $15.49 - $18.49 / hour + Benefits

Pay may vary depending on job-related knowledge, skills, and experience

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law. For additional information, please contact : us-