Retail Sales Advisor

DFS; Derry/Londonderry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sofa retailer in Northern Ireland seeks passionate individuals to join their team. This role involves connecting with customers, recommending products, and maintaining an inviting store environment. Ideal candidates are team players who enjoy helping others and providing exceptional customer service. Embrace the opportunity for flexible hours and generate income through uncapped commission on your sales. Join us for ongoing training and diverse benefits that support your career and well-being.

Benefits

Uncapped commission

30% colleague discount

Generous holiday allowance

Enhanced family leave

Ongoing training and career development

Wellbeing support

Group pension scheme

Qualifications

• Confidence to communicate effectively with customers.
• Curiosity to learn about our products and services.
• Ability to thrive in a supportive, team-oriented environment.

Responsibilities

• Create a welcoming environment for customers.
• Recommend products based on customer needs.
• Keep the store neat and appealing.
• Work collaboratively with a supportive team.

Skills

Customer service

Communication

Teamwork

Sales skills

Job description

Your new role

At DFS, youre not just selling sofas - youre helping people feel at home. Whether its a bed, mattress or a comfy sofa, youll bring your passion for service and help customers feel right seen and heard.

We know life doesnt stop when your shift starts, from school runs, to study time or just needing balance. Thats why we offer flexible working patterns to help you make it all work. If the hours listed dont quite fit, apply anyway and lets chat.

This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus setups how happy our customers are with your teams service.

This is a 9 month fixed term contract.

What you'll be doing

• Connecting with our customers and creating a warm, welcoming space in store.
• Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available.
• Taking pride in your space, keeping the store looking great and feeling like a great place to visit.
• Being part of a supportive, fun team that celebrates each other and shares success.

The role is for you if selectors

Never worked in sales before? No problem - well give you all the training you need. If youve got the confidence to chat, the curiosity to learn, and the drive to do your best, well show you the ropes. were after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home. If that sounds like you, wed love to meet you.

Interview process

We want to make the process work for you, so let us know if you need any adjustments before your interview insert Heres what to expect:

• A phone chat - this will be a quick intro with our Talent Team.
• An in-store interview - this will be an interview with your future Manager.

For some handy details, have a look at Your Pathway to a DFS Career on our Careers site.

About DFS

Did you know a DFS sofa is in one-third of Britains homes?

Since 1969, weve been creating and selling sofas that reflect peoples unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner.

Were the UKs leading sofa retail specialist, but heres the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real.

Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.

We're proud to be an equal opportunities employer, committed to conteúdos workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.

DFS Benefits

• Youll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn. Plus, a monthly bonus rewards your stores customer service. With a great basic salary, your earning potential is in your hands.
మ్య< li>30% colleague discount across DFS and Sofology products
• Generous holiday allowance (plus the option to buy more)
• Enhanced family leave and a paid volunteering day to give back to causes important to you
• Ongoing training and career development - whether you want to sharpen your skills or step into a new role
• Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships
• Group pension and Sharesave scheme
• Life assurance and company sick pay - giving you extra peace of mind