Retail Sales Advisor

Warren James Jewellers; Gillingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK jewellery retailer is seeking a Retail Sales Advisor in Gillingham to promote jewellery and enhance customer experiences. The role involves working in a team to maximize sales, maintain visual displays, and foster customer relationships. Passion for jewellery and excellent customer service skills are essential. The company offers a supportive environment with training and comprehensive benefits.

Benefits

28 days holiday per year

Staff discount on jewellery

Incentives and treats throughout the year

Qualifications

• Ability to demonstrate genuine passion for jewellery and customer service.
• Smart appearance reflecting company image.
• Capability to work independently and in a team.
• Attention to detail in all tasks.

Responsibilities

• Maximize sales and customer numbers by adhering to company policies.
• Create a welcoming environment for customers.
• Maintain visual jewellery displays.
• Develop and maintain jewellery knowledge.

Skills

Passion for jewellery

Customer service

Team collaboration

Attention to detail

Job description

Overview

Retail Sales Advisor - 16hrs - Hempstead Valley

Warren James is on the lookout for a Retail Sales Advisor — someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number. We are at the forefront of our company ethos with a dedication to keep the high street alive and to provide a great in-store shopping experience with face-to-face customer service from our friendly, knowledgeable teams. From humble beginnings, we have grown from a single shop to a nationwide, trusted high street retailer operating from over 200 shops and online via our website. We are committed to looking after and continually developing our customer community.

This is a great opportunity to join one of the UK’s best-loved jewellery brands and help us spread our passion and enthusiasm for customers and our jewellery.

Responsibilities

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
• Create a welcoming environment & great one-to-one customer experiences
• Be involved with a variety of day-to-day jobs including our visual jewellery displays
• Develop and maintain a good knowledge of our jewellery
• Set a good example in everything you do

Essentials

• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance essential in reflecting our company’s public image
• An ability to work under your own initiative
• Happy to work as part of the team and follow management instruction
• Attention to detail in everything you do
• Jewellery knowledge isn’t required as training is provided

Benefits

• Full and Part Time contracts
• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays pro rata for part time)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on Warren James jewellery purchases
• Incentives and treats throughout the year