Retail & Pharmacy Team Leader - Assistant Manager

Boots Opticians; Cirencester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail and pharmacy service provider is seeking an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. The role includes leading a team, ensuring service quality, and achieving performance goals. Ideal candidates will have experience in customer-facing environments and a knack for coaching team members in a dynamic setting. This position offers a range of benefits including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

24/7 counselling support program

Qualifications

• Experience leading a team within a customer‑facing setting.
• Understanding of achieving performance goals through team coaching.
• Collaborative personality with team-centred skills.

Responsibilities

• Lead your team to deliver business growth through customer care.
• Responsible for the performance and development of your team.
• Deliver efficient retail and pharmacy services to meet needs.
• Conduct regular reviews and audits for safety.
• Interpret data to adapt to changing customer needs.

Skills

Team leadership

Customer care

Coaching

Collaboration

Job description

A leading retail and pharmacy service provider is seeking an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. The role includes leading a team, ensuring service quality, and achieving performance goals. Ideal candidates will have experience in customer-facing environments and a knack for coaching team members in a dynamic setting. This position offers a range of benefits including a retirement savings plan and employee discounts.