Retail Lead — Elevate Experience & Drive Results

FashionUnited Group; United Kingdom; Remote; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Industry-leading benefits

Monthly performance bonus

Supportive team

Career at sports & fashion leader

Employee discounts

Nike gear apparel

Job summary

NikeBicester is seeking a Retail Lead to deliver world-class service and a premium brand experience to our shoppers. You will coordinate, coach and motivate the team while supporting daily operations to hit sales targets across digital services, visual merchandising, and promotions.

The role requires flexible schedule (days, evenings, weekends, and holidays) and a strong customer focus. Relocation support is not provided.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (40 hr FULL TIME), including days, evenings, weekends and holidays.
• Please note relocation support is not provided for this role.

Responsibilities

• Deliver world-class service and a premium brand experience to consumers.
• Coordinate, coach, and motivate employees while maintaining a positive work atmosphere.
• Support daily business to achieve sales targets including digital services, visual merchandising, sales floor and promotions.
• Identify and solve problems in partnership with store leadership and act as a Nike brand ambassador.
• Specialize in one business area while providing cross-functional support.

Skills

Customer service

Retail experience

Team leadership

Communication

Brand ambassador

Sales techniques

Scheduling flexibility

Job description

NikeBicester is seeking a Retail Lead to deliver world-class service and a premium brand experience to our shoppers. You will coordinate, coach and motivate the team while supporting daily operations to hit sales targets across digital services, visual merchandising, and promotions.

The role requires flexible schedule (days, evenings, weekends, and holidays) and a strong customer focus. Relocation support is not provided.