Retail Lead: Premium Store Experience (FT) + Monthly Bonus

Nike; England; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Monthly performance-based bonus

Generous employee discounts

Supportive team values Diversity, Equity & Inclusion

Career in the forefront of sports and fashion industry

Job summary

Nike in Swindon is seeking a Retail Lead to provide world-class service and ensure a premium brand experience for consumers. The role requires coordinating and motivating a small team while achieving sales targets in a fast-paced retail environment.

The ideal candidate will possess customer service and retail experience, effective communication skills, and the ability to manage a team. Flexible scheduling is essential as the position involves working retail hours, including evenings and weekends.

Enjoy generous employee discounts and a dynamic workplace culture.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate employees in your area.
• Support management of daily business to achieve sales targets.
• Identify and solve problems in partnership with store leadership.
• Ensure compliance with all NIKE standards and guidelines.

Skills

Customer service and/or retail experience

Effective communication

Ability to manage a small team

Product sales techniques

Flexibility with scheduling

Job description

Nike in Swindon is seeking a Retail Lead to provide world-class service and ensure a premium brand experience for consumers. The role requires coordinating and motivating a small team while achieving sales targets in a fast-paced retail environment.

The ideal candidate will possess customer service and retail experience, effective communication skills, and the ability to manage a team. Flexible scheduling is essential as the position involves working retail hours, including evenings and weekends.

Enjoy generous employee discounts and a dynamic workplace culture.