Retail Lead - Bicester

FashionUnited Group; United Kingdom; Remote; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Industry-leading benefits

Monthly performance bonus

Supportive team

Career at sports & fashion leader

Employee discounts

Nike gear apparel

Job summary

NikeBicester is seeking a Retail Lead to deliver world-class service and a premium brand experience to our shoppers. You will coordinate, coach and motivate the team while supporting daily operations to hit sales targets across digital services, visual merchandising, and promotions.

The role requires flexible schedule (days, evenings, weekends, and holidays) and a strong customer focus. Relocation support is not provided.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (40 hr FULL TIME), including days, evenings, weekends and holidays.
• Please note relocation support is not provided for this role.

Responsibilities

• Deliver world-class service and a premium brand experience to consumers.
• Coordinate, coach, and motivate employees while maintaining a positive work atmosphere.
• Support daily business to achieve sales targets including digital services, visual merchandising, sales floor and promotions.
• Identify and solve problems in partnership with store leadership and act as a Nike brand ambassador.
• Specialize in one business area while providing cross-functional support.

Skills

Customer service

Retail experience

Team leadership

Communication

Brand ambassador

Sales techniques

Scheduling flexibility

Job description

NikeBicester is looking for a Retail Lead (40 hrs FULL TIME) to join our team and provide worldclass service to the consumer:

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our Leads specialize in one business area but will support cross-functionally

• COMMERCIAL : You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
• ATHLETE EXPERIENCE : You will ensure the team is equipped to deliver the highest quality athlete experience.
• CONSUMER EXPERIENCE : You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (40 hr FULL TIME ), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
• * Please note that relocation support is not provided for this role.

Want to know more about working at Nike Inc.?

England, United Kingdom of Great Britain and Northern Ireland