Retail Lead: Elevate Service, Inspire Team & Drive Sales

Nike; Leeds; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonus

Employee discounts

Brand-new Nike outfit

Job summary

Nike Leeds Crown Point is seeking a Retail Lead to join our team and deliver world-class service, driving the consumer journey on the sales floor.

You will coach a small team, coordinate daily operations to meet sales targets, including digital services, merchandising, and promotions, and uphold NIKE standards. Join a brand at the forefront of sports and fashion with employee discounts and a supportive culture.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.

Responsibilities

• Deliver world-class service and premium brand experience to customers.
• Coordinate, coach and motivate the team to hit sales targets and promotions.
• Oversee daily store operations including digital services and visual merchandising.
• Collaborate with store leadership to solve problems and uphold Nike standards.

Skills

Customer service

Retail experience

Team management

Effective communication

Brand ambassador

Sales techniques

Job description

Nike Leeds Crown Point is seeking a Retail Lead to join our team and deliver world-class service, driving the consumer journey on the sales floor.

You will coach a small team, coordinate daily operations to meet sales targets, including digital services, merchandising, and promotions, and uphold NIKE standards. Join a brand at the forefront of sports and fashion with employee discounts and a supportive culture.