Retail Duty Manager: Lead Shifts & Service

Iceland Foods; Batley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in the United Kingdom is looking for a passionate Duty Manager for their Crossgates Shopping Center. In this role, you will enhance customer satisfaction and manage shifts while supporting team engagement. Candidates should have a background in retail management and a focus on service excellence. Benefits include discounts, holiday entitlement, and career development opportunities.

Benefits

15% discount in all Iceland stores

28 days holiday including Bank Holidays

Long service awards

Healthcare plan option

Supportive work environment

Qualifications

• Experience in a retail management or supervisory role ideal but not essential.

Responsibilities

• Deliver great availability for customers.
• Drive sales through proactive engagement.
• Support team engagement and create an inclusive culture.
• Implement cash handling and security policies.
• Plan and organise shifts effectively.

Skills

Retail management experience

Team engagement

Customer service

Communication skills

Organizational skills

Job description

A leading retail company in the United Kingdom is looking for a passionate Duty Manager for their Crossgates Shopping Center. In this role, you will enhance customer satisfaction and manage shifts while supporting team engagement. Candidates should have a background in retail management and a focus on service excellence. Benefits include discounts, holiday entitlement, and career development opportunities.