Retail Deputy Store Manager

SCS Sofas; Slough; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading furniture retailer in Slough is looking for a Deputy Manager to support the Store Manager and enhance store performance. The role involves coaching the team to deliver exceptional customer experiences, driving targets, and maintaining high operational standards. Candidates should have retail management experience and strong leadership skills. The position offers an attractive salary of up to £40,000, plus commission.

Qualifications

• Experience in retail management or a similar role.
• Strong leadership and coaching abilities.
• Ability to drive performance and meet targets.

Responsibilities

• Support the Store Manager in daily operations.
• Coach and develop the store team to achieve KPIs.
• Ensure high operational standards and customer experience.

Skills

Leadership

Coaching

Customer service

Job description

We’re looking for a Deputy Manager to join our Retail Sales team in Slough.

As a ScS Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day‑to‑day operations of the store and leading in their absence.

You’ll work with our team to ensure they provide a 5‑star customer journey and optimise KPI performance while maintaining high operational standards. You’ll also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love.

As a Deputy Store Manager you can earn up to £40,000.00 with Commission.

What does the role involve?

• Leading by example and role‑modeling the ScS company values and behaviours to inspire the team to perform to their best.
• Continuously coaching to develop and improve colleague performance by carrying out regular performance reviews.
• Ensuring expert knowledge throughout the store team on ScS Furniture, holding regular training sessions on all products and services.
• Supporting the recruitment, onboarding, management and development of the team.
• Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities.