Retail Department Manager - Lead & Inspire Sales

Next Careers; Birmingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading fashion retailer in Birmingham seeks a Department Manager to drive store success and enhance the customer experience. You will lead a dynamic team, achieve sales targets, ensure high store standards, and collaborate for effective operations. Candidates should have previous retail management experience, a passion for customer service, and the ability to motivate a team. This role offers a competitive environment with many benefits including discounts and learning opportunities.

Benefits

25% off a selection of brands

Access to exclusive offers

Incentives with prizes

Free health and wellbeing services

Learning and development opportunities

Pension contributions and life assurance

Qualifications

• Previous retail management experience in fast-paced stores.
• Ability to manage a team to deliver strong performance.
• Passion for retail and customer experience.
• Willingness to learn and develop customer service skills.
• Engagement with team for brand enthusiasm.

Responsibilities

• Ensure success of the store and inspire the team.
• Deliver exceptional customer experience.
• Support achievement of store KPIs.
• Maintain store standards and operations.
• Assist with new product launches and audits.

Skills

Retail management experience

Customer service skills

Team leadership

Sales target achievement

Flexibility

Job description

A leading fashion retailer in Birmingham seeks a Department Manager to drive store success and enhance the customer experience. You will lead a dynamic team, achieve sales targets, ensure high store standards, and collaborate for effective operations. Candidates should have previous retail management experience, a passion for customer service, and the ability to motivate a team. This role offers a competitive environment with many benefits including discounts and learning opportunities.