Retail Customer Service Associate | Flexible Hours

One Stop Stores Ltd; Hitchin; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Flexible Working

One Stop Benefits

Community Involvement

Job summary

One Stop Stores Ltd seeks a Customer Service Assistant to join our store team in a fast-paced retail environment. You will provide outstanding customer service, stock shelves, handle payments, and help maintain the store appearance. A key focus is engaging with customers and supporting store operations day-to-day.

You will work across store areas, assisting with tills, replenishment, and store safety while reflecting our values and delivering a welcoming shopping experience for all customers.

Qualifications

• Experience in customer service within retail environments.
• Ability to handle cash accurately and process payments.
• Strong communication and interpersonal skills.
• Ability to work as part of a team and support store colleagues.

Responsibilities

• Provide excellent customer service and support customers with their needs.
• Stock shelves and ensure store appearance is maintained.
• Process payments at tills and operate POS systems.
• Assist with store safety and compliance, including procedures and training.

Skills

Customer service

Cash handling

Teamwork

Communication

Tools

Till/POS

Job description

One Stop Stores Ltd seeks a Customer Service Assistant to join our store team in a fast-paced retail environment. You will provide outstanding customer service, stock shelves, handle payments, and help maintain the store appearance. A key focus is engaging with customers and supporting store operations day-to-day.

You will work across store areas, assisting with tills, replenishment, and store safety while reflecting our values and delivering a welcoming shopping experience for all customers.