Customer Service Associate — Flexible Hours & Local Impact

One Stop Stores Ltd; Amersham; On-site; GBP 18,000 - 23,000; Full time

Job summary

One Stop Stores Ltd. is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will support day-to-day store operations, provide excellent customer service, stock shelves, process payments and help maintain a welcoming store appearance.

You will play a key role in ensuring a safe, friendly shopping experience, while following our policies and procedures and supporting continuous improvement in service quality.

Qualifications

• Experience in customer service is beneficial.
• Able to work in a fast-paced retail environment.
• Willingness to engage with local community and customers.

Responsibilities

• Serve customers with passion and courtesy.
• Stock shelves and maintain store appearance throughout shifts.
• Process transactions and handle payments accurately.
• Ensure store is clean, organized and safe at all times.
• Assist with shift coverage and follow store policies and procedures.

Skills

Customer service

Cash handling

Stock replenishment

Communication skills

Teamwork

Tools

POS system

Job description

One Stop Stores Ltd. is seeking a Customer Service Assistant to join our team in a fast-paced retail environment. You will support day-to-day store operations, provide excellent customer service, stock shelves, process payments and help maintain a welcoming store appearance.

You will play a key role in ensuring a safe, friendly shopping experience, while following our policies and procedures and supporting continuous improvement in service quality.