Retail Customer Service Assistant (Flexible Hours)

One Stop Stores Ltd; Bury St Edmunds; On-site; GBP 18,000 - 21,000; Full time

Job summary

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance while keeping customers at the heart of everything we do.

We are looking for enthusiastic individuals who can work across all areas of the store, adapt to busy periods and participate in community events, with a focus on safe, welcoming shopping

Responsibilities

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the 'have your say' survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.

Job description

One Stop is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same. You will provide excellent customer service, stock shelves, process payments and help maintain the store’s appearance while keeping customers at the heart of everything we do.

We are looking for enthusiastic individuals who can work across all areas of the store, adapt to busy periods and participate in community events, with a focus on safe, welcoming shopping