Retail Customer Service Assistant

bp retail; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Greater London seeks a temporary Customer Service Assistant for night shifts. Responsibilities include ensuring safety, serving customers, managing stock, and supporting promotions. No previous experience is required, as training will be provided. Ideal candidates are passionate about customer service and thrive in a collaborative, fast-paced environment. Enjoy competitive pay and great benefits while being part of a valued team.

Benefits

Competitive pay

Great benefits

Qualifications

• No previous retail experience required, online and on-the-job training provided.
• Willingness to support customer needs in a retail environment.

Responsibilities

• Ensure safety of self, colleagues, and customers per policies.
• Serve customers and operate the till.
• Prepare and serve beverages and food items.
• Manage stock from deliveries to store replenishment.
• Support promotional offers and loyalty scheme.
• Perform cleaning duties across store and facilities.

Skills

Passion for customer service

Collaborative teamwork

Job description

FIXED TERM - NIGHTS

Temporary Opportunities- Customer service assistant NIGHTS (6 week initial duration). We have opportunities for temporary team members to join our team.

About bp retail

We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

You can find out more about bp retail here.

What we are looking for

Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.

What you will be responsible for

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving our customers and operating the till
• Preparing and serving beverage and food items from our Wild Bean Café
• Stock management - from taking deliveries, to replenishing the store and stock rotation
• Being proactive with supporting bp's many offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.

Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.

How to apply

To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the

Apply

button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.

Applicants welcome from 18+