Retail Assistant Manager — Lead Team & Customer Care

Boots Opticians; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail optician in Slough is seeking an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards. This role involves leading a team, ensuring business growth through customer engagement, and maintaining efficient retail operations. Ideal candidates will have experience in customer-facing environments and skills in coaching and performance management. The position offers a range of employee benefits and the opportunity to work in a collaborative team setting.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience leading a team within a customer facing setting.
• Understanding of achieving performance goals through team coaching.
• Confidence with new technology is a plus.

Responsibilities

• Lead and inspire the team to deliver business growth.
• Responsible for team performance and development.
• Ensure efficient retail and pharmacy operations.

Skills

Leadership in customer-facing settings

Team coaching and performance management

Collaborative team player

Job description

A leading retail optician in Slough is seeking an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards. This role involves leading a team, ensuring business growth through customer engagement, and maintaining efficient retail operations. Ideal candidates will have experience in customer-facing environments and skills in coaching and performance management. The position offers a range of employee benefits and the opportunity to work in a collaborative team setting.