Retail Assistant (Athlete)

NIKE, Inc.; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading sportswear brand in the United Kingdom seeks a full-time Retail Assistant to provide world-class service. The role involves delivering exceptional consumer experiences, supporting retail operations, and assisting in training. Ideal candidates will have customer service experience and strong communication skills. This role offers competitive compensation, performance-based bonuses, and employee discounts. Work hours may include evenings and weekends.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Generous employee discounts

Qualifications

• Customer service and/or retail experience preferred.
• Demonstrated ability to apply product sales techniques.
• Flexible scheduling for retail hours.

Responsibilities

• Serve and deliver a premium brand experience to consumers.
• Assist in training new employees.
• Support various store departments and manage product sales.

Skills

Exceptional consumer service

Product knowledge

Effective communication

Collaborative teamwork

Sales techniques

Job description

NIKE, Inc.는 세계 최고의 운동선수들의 복장을 책임지는 것 그 이상의 역할을 합니다. 나이키는 자신의 잠재력을 탐색하고 경계를 없애며 가능성의 영역을 확장할 수 있는 곳입니다. 나이키는 성장하고, 생각하고, 꿈꾸고, 창조할 수 있는 인재를 찾습니다. 나이키의 문화는 다양성을 포용하고 상상력을 장려하며 더욱 발전해갑니다. 우리 브랜드는 성취자, 리더, 선구자를 찾고 있습니다. NIKE, Inc.에서는 모두가 기술과 열정으로 무장하고 끊임없이 변화하는 치열한 게임에 뛰어듭니다. Nike ICON is looking for the next full- time (40 hours) Retail Assistant to join our team and provide world-class service to the consumer: What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees.
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services.
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.
• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

What you get

• One of the best compensation and benefits packages in the industry.
• Opportunity for monthly performance-based bonus.
• A supportive team that values Diversity, Equity & Inclusion.
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.