Retail and Claims Administrator

Volvo; Tipton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading transport solutions provider in Tipton seeks an experienced vehicle invoicer to manage Retail Administration efficiently. Candidates should possess strong knowledge in vehicle retail, warranty administration, and dealership procedures. The role offers competitive benefits, including holiday entitlement and pension matching. Join a mission-driven team to shape sustainable transport solutions.

Benefits

25 days holiday rising with service

Pension scheme with employer matched contribution of up to 5%

Healthcare cash back scheme

Discounts across retailers, cinemas, and theme parks

Discount on Arval Contract Hire cars

Responsibilities

• Efficiently carry out retail invoicing for RTC Tipton's customers.
• Understand Warranty and National contract procedures.
• Create pro formas to obtain order numbers before invoicing.
• Advise Depot Manager of any cost rejections.
• Monitor Work in Progress (WIP) reports for clearance.
• Ensure clarity in all invoice queries.

Skills

Vehicle Retail Administration Knowledge

Warranty administration knowledge

Technical components knowledge

Knowledge of manufacturers book times

Dealership experience

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

This role is based in Renault Trucks Tipton, Power Way DY4 0PW

Overview

We are recruiting for an experienced vehicle invoicer to effectively and efficiently process the Company’s Retail Administration (Dealerships) in a timely manner

Required knowledge & experience

• Vehicle Retail Administration Knowledge
• Warranty administration knowledge
• Technical components knowledge
• Knowledge of manufacturers book times
• Dealership experience

Main Tasks

• To carry out the Central Department’s retail invoicing efficiently, focusing on RTC Tipton's customers
• To understand Warranty / National contract procedures
• Create pro forma’s from work instruction to obtain order numbers before invoicing
• To understand relevant systems relating to the Central Admin dept. including changes and on-going developments.
• To advise Depot Manager of any cost rejection so that appropriate action can be taken.
• To keep up to date with all aspects of changes within Warranty procedure and to maintain Policy and Procedure file.
• To effectively monitor the Work in Progress (WIP) reports to ensure Workshop instructions can be cleared as soon as possible.
• Achieve budgeted labour rates and invoicing efficiency.
• To ensure all invoice queries are quickly and effectively resolved.
• To have regard for any Quality Controls operated within the service department.
• To ensure all Technicians’ paperwork is completed accurately to maximise profitability.

Benefits

• 25 days holiday rising with service
• pension scheme with employer matched contribution of up to 5%
• healthcare cash back scheme
• discounts across retailers, cinemas and theme parks ++
• discount on Arval Contract Hire cars

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to having a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.