Retail Advisor, 16 hrs, Grimsby

Virgin Media O2; Grimsby; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading telecommunications company is seeking a Retail Advisor in Grimsby. You will provide exceptional customer service, help customers discover suitable products, and maintain a positive store environment. Ideal candidates should have good communication skills and a passion for technology. The position offers a competitive hourly rate, annual leave, and employee benefits.

Benefits

Competitive hourly rate

Annual leave plus birthday leave

Excellent pension scheme

Employee health care plan

Family-friendly policies

Qualifications

• Passion for delivering great service.
• Motivation to achieve individual and team goals.
• Open mind, ready to learn and grow.

Responsibilities

• Welcome customers with a friendly attitude.
• Understand customer needs and recommend solutions.
• Showcase products and meet performance goals.
• Maintain an inviting and organized store.

Skills

Confidence and communication skills

Resilience

Flexibility

Interest in technology

Team spirit

Job description

Overview

Virgin Media O2 is hiring a Retail Advisor in Grimsby. You’ll be part of a team that delivers exceptional customer service, helping customers discover products and services that suit them.

What You’ll Be Doing

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Helping to maintain an inviting and organised store environment.

Who We Are

Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.

The Must Haves

• Confidence, communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast-paced retail setting.

The Other Stuff We Are Looking For

• A genuine interest in technology and how it can make life better.
• Previous experience in retail, sales, or customer service (though not essential).
• A proactive attitude and team spirit to thrive in a collaborative environment.

What’s in It For You

We’ll Set You Up For Success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date, covering all aspects of Virgin Media O2.

• A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
• Opportunity to take part in our accreditation programme leading to further progression.
• 23 days’ annual leave and an extra day off to celebrate your birthday, plus the option to buy and sell leave.
• An excellent pension scheme, matching up to 10%.
• Employee BUPA medical cover, health care plan and life assurance.
• A host of family-friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.

Next Steps

Our Recruitment Process: Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to discuss the role in more detail.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development
• Industries: Telecommunications