Retail Advisor

BT Group; England; On-site; GBP 26,000; Full time

Job summary

A leading telecommunications company is seeking a Retail Advisor in High Wycombe. This role does not require prior retail experience and offers flexible hours. You will directly engage with customers, helping them find solutions while receiving competitive pay and benefits, including a 20% on-target commission and various perks like online GP access and career development support. Join a team that values resilience and growth.

Benefits

£13.12 per hour + on-target commission

24/7 Online GP access

Market-leading paid carer's leave

Equal family leave

Massive discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• No prior retail experience required, just the drive to succeed.
• Ability to stay calm under pressure and build relationships.

Responsibilities

• Assist customers with energy, empathy, and expertise.
• Become the face of the brand in the retail environment.

Skills

Adaptability

Customer focus

Resilience

Teamwork

Communication

Job description

Retail Advisor

Company: BT

Location: High Wycombe, Buckinghamshire Wycomb, Leicestershire

Salary: £25,684 per year

Type: Permanent

Hours: Full-time

Posted: 16 hours ago

Working Hours: 20 hours per week - Requires flexibility across 4 days per week.

Location: High Wycombe

Salary: £13.12 p/h plus 20% on target commission

At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.

Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for.

Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in.

You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

• £13.12 per hour + 20% on-target commission - rewarding your performance and drive
• 24/7 Online GP access for you and your immediate family - because your wellbeing matters
• Market-leading paid carer's leave - supporting you when your loved ones need you most
• Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts on EE & BT products - saving you hundreds every year
• Career development support - carve your own path with training and progression opportunities
• Season Ticket Travel Loan - making your commute more affordable
• Volunteering days - give back to your community with paid time off
• Optional Private Healthcare and Dental - extra peace of mind for you and your family

At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today.

Ready to turn your strengths into a rewarding career? Apply today.