Restaurant Shift Lead & Team Coach

The Real Greek; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Mediterranean restaurant in Gloucester is looking for a Supervisor to support the Restaurant Manager and lead the team in delivering exceptional customer experiences. As a vital part of our close-knit family, your responsibilities include ensuring seamless operations, coaching staff, and maintaining high service standards. With previous supervisory and hospitality experience required, this role offers great opportunities for progression and a supportive work environment. Join us to create unforgettable dining experiences.

Benefits

Great opportunities to progress within the company

Enjoy the same delicious food as our customers

Flexible hours with rotas planned weekly

Generous Tronc points allocations

Qualifications

• Minimum of 1 year as a Supervisor in a hospitality setting.
• At least 2 years of general hospitality experience.
• Flexible in tasks and working hours.

Responsibilities

• Ensure opening and closing procedures are followed.
• Delegate duties to team members and monitor completion.
• Maintain high standards of customer service and food quality.
• Coach staff on company standards.
• Monitor guest feedback and respond appropriately.

Skills

Customer service

Team leadership

Time management

Communication

Job description

A Mediterranean restaurant in Gloucester is looking for a Supervisor to support the Restaurant Manager and lead the team in delivering exceptional customer experiences. As a vital part of our close-knit family, your responsibilities include ensuring seamless operations, coaching staff, and maintaining high service standards. With previous supervisory and hospitality experience required, this role offers great opportunities for progression and a supportive work environment. Join us to create unforgettable dining experiences.