Restaurant Receptionist

Gordon Ramsay Restaurants; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A prestigious restaurant group in London is seeking an experienced Restaurant Receptionist to join their vibrant team at a renowned Michelin-starred establishment. The ideal candidate should possess prior reception experience in a fine dining setting and have a strong passion for exemplary service. Key responsibilities include managing guest experiences and supporting daily operations in a high-end atmosphere. This full-time position offers a competitive pay rate and generous employee benefits, focusing on both professional growth and personal well-being.

Benefits

Competitive Pay Rate

Employee wage access

World-class training opportunities

50% staff discount on food and drink

Discounts on Gordon Ramsay Academy courses

Preferential rates at partner hotels

Mental health support services

Industry membership discounts

Family meals on duty

Qualifications

• Must have previous experience in a Michelin or fine dining setting.
• Should be able to communicate clearly and effectively.
• Must be adept at managing multiple tasks efficiently.

Responsibilities

• Provide excellent reception service at the restaurant.
• Assist in managing guest experiences for high satisfaction.

Skills

Previous Receptionist experience in Michelin/Fine Dining

Passion for delivering high levels of service

Clear and concise communication

Ability to multi-task effectively

Cost management awareness

Ability to motivate team

Job description

We have an exciting opportunity for an experienced Restaurant Receptionist (FULL TIME) to join our passionate team at the iconic Three Michelin starred Restaurant Gordon Ramsay at Royal Hospital Road, Chelsea. Restaurant Gordon Ramsay is our flagship destination, the jewel in the crown of Gordon Ramsay Restaurants. Holding three Michelin stars since 2001, the restaurant provides elegant modern French cuisine using only the finest seasonal ingredients and employing both classic and modern techniques. Restaurant Gordon Ramsay is a true mark of excellence, quality, and consistency, combining contemporary elegance and unparalleled service. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday.

Ideal Candidate Requirements

• Have previous Receptionist experience within a Michelin/Fine Dining Restaurant.
• Have a passion for delivering the highest levels of service.
• Be a clear and concise communicator.
• Have the ability to multi-task effectively.
• Have awareness of how to manage costs and increase revenue.
• Have the ability to motivate a team and create a strong teamwork ethic.

What we Offer

• Competitive Pay Rate.
• Wage stream employer – Employees can access up to 50% of wages before payday.
• Access to our world‑class training & development opportunities globally including WSET Accreditation Levels 1‑3.
• Work with and learn from extraordinary culinary and front‑of‑house talent in a diverse, energizing and professional restaurant environment.
• A fantastic 50% staff discount on food and drink in UK restaurants.
• 50% discount on Gordon Ramsay Academy classes & courses for you and friends & family.
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotels.
• 30% discount on bookings for your friends & family in all UK Restaurants.
• MYNDUP – you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy.
• 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels.
• Amazing family meals on duty.

About Gordon Ramsay Restaurants: Gordon Ramsay Restaurants is the restaurant business of acclaimed chef, restaurateur and TV personality Gordon Ramsay. The group has 39 restaurants in the UK and a further 34 internationally including USA, Dubai, France & Singapore.

Experience: Required

Employment: Full-time

Schedule: Tuesday until Saturday, Sundays and Mondays off

If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant, we would love to hear from you.

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.