Restaurant Manager

The Alfa Holiday Group; Ilfracombe; On-site; GBP 28,000; Full time

Job summary

A respected hospitality provider in Ilfracombe is seeking a Restaurant Manager to oversee operations at its hotel restaurant. The ideal candidate will lead a team of 8, ensuring exceptional service and compliance with food safety standards. Responsibilities include managing staff, communicating with the kitchen, and maintaining high cleanliness standards. Competitive hourly rate of £14.02 for 40 hours per week, including weekends. Join a growing employee-owned company with strong values in service and respect for staff.

Benefits

Bi-annual tax-free dividend

Funding for training courses

Job security

Competitive sick pay

Discounts on holidays

Employee assistance programme

Length of service rewards

Free meals on duty

Pension scheme

Responsibilities

• Manage the hotel's restaurant and ensure exceptional dining experience.
• Lead, train, and develop a team of 8 employees efficiently.
• Oversee breakfast and evening meal service, ensuring communication between teams.

Skills

Excellent communication skills

Team leadership

Excellent customer service skills

Ability to learn new skills quickly

Flexibility under pressure

Job description

Overview

Alfa Holiday Group has an opportunity for a Restaurant Manager to join the team at the Imperial Hotel, Ilfracombe.

As a Restaurant Manager you will work 40 hours per week, including weekends & split shifts with an hourly rate of £14.02, regardless of age! The working pattern for this role will be split shifts of 7:45am to 10:45am and 5:45am to 9:45am over 5 or 6 days.

Responsibilities

• The Restaurant Manager is responsible for the overall management of the hotel's 160-cover restaurant, ensuring an exceptional dining experience for all guests. The role involves leading, training, and developing a team of 8 employees, ensuring service is delivered efficiently, professionally, and in line with company standards.
• Working closely with the Head Chef and kitchen team, the Restaurant Manager oversees the delivery of sit-down breakfast service and a three-course evening meal, maintaining strong communication between front and back of house. Responsibilities include managing stock levels in collaboration with the kitchen, and ensuring full compliance with company food safety policies.
• The role includes producing weekly rotas and seating plans in line with hotel budgets, organising and participating in weekly deep cleans, and maintaining high standards of cleanliness and presentation throughout the restaurant. The Restaurant Manager also attends weekly head of department meetings and consistently strives to exceed customer satisfaction targets through excellent service and attention to detail.

Requirements

• Excellent communication skills
• Team leadership
• Excellent customer service skills
• Ability to learn new skills quickly
• The ability to be flexible and keep calm under pressure

Desirable Skills

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry

About Alfa Holiday Group

The Alfa Holiday Group is one of the UK\'s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK\'s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK\'s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.

Employee Ownership and Benefits

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.

How to Apply

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Manager role, click 'apply' today. We\'d love to hear from you!

Perks and Benefits

• Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
• Funding for any relevant training courses to aid your development
• Job Security - our employee-owned status provides better job security, as we can\'t be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme - Health Assured
• Length of service rewards
• Free employee meals whilst on duty
• Build your pension - we have a pension scheme in place that the Company contributes towards
• Reward and engagement programs