Restaurant Hospitality & Sales Advisor

Dobbies Garden Centres Ltd; Lisburn; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Annual leave

Employee discounts

Financial wellbeing access

Wellbeing support

Learning & development

Thriving culture

Job summary

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver outstanding customer experiences across our Restaurants, while ensuring food hygiene and driving sales. You will help customers with transactions, promote the Dobbies Club, and support in-store operations.

Ideal candidates have hospitality experience, enjoy working in a team, and bring a can-do attitude. Strong communication and a friendly, proactive approach are essential for success in a busy environment.

Qualifications

• Experience delivering customer service in a hospitality or retail setting.
• Strong product knowledge and ability to answer queries including dietary requirements.

Responsibilities

• Deliver excellent service across the store and restaurant areas.
• Promote Dobbies Club membership to drive sales.
• Assist customers with queries, maintain cleanliness and store upkeep.
• Assist on shopfloor including stock, till work, and cafe/restaurant service.
• Develop product knowledge to support dietary and allergy questions.

Skills

Customer service

Hospitable hospitality

Teamwork

Punctuality

Eagerness to learn

Job description

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver outstanding customer experiences across our Restaurants, while ensuring food hygiene and driving sales. You will help customers with transactions, promote the Dobbies Club, and support in-store operations.

Ideal candidates have hospitality experience, enjoy working in a team, and bring a can-do attitude. Strong communication and a friendly, proactive approach are essential for success in a busy environment.