Guest Experience & Sales Advisor

Dobbies Garden Centres Ltd; Wotton-under-Edge; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Store discounts

Stream access

Retail Trust

Dobbies Academy

Thriving culture

Job summary

Dobbies Garden Centres Ltd is seeking Restaurant Customer Advisors to deliver an exceptional customer experience across our in-store restaurants. You will help customers with transactions, promote the Dobbies Club, and ensure food hygiene standards in busy environments.

You will work on the shop floor and in restaurant service, assist with stock and till work, and support a clean, welcoming store for guests.

Qualifications

• Passion for delivering a great customer experience.
• Experience in a customer facing role and an interest in hospitality.
• Team player who is punctual, well-presented and hardworking.

Responsibilities

• Giving great customer service by helping customers with various transactions across the store.
• Driving sales through customer interactions, whilst promoting the Dobbies Club membership.
• Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.

Job description

Dobbies Garden Centres Ltd is seeking Restaurant Customer Advisors to deliver an exceptional customer experience across our in-store restaurants. You will help customers with transactions, promote the Dobbies Club, and ensure food hygiene standards in busy environments.

You will work on the shop floor and in restaurant service, assist with stock and till work, and support a clean, welcoming store for guests.