Restaurant Customer Advisor: Service, Sales & Teamwork

Dobbies Garden Centres Ltd; Woodbridge; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous annual leave

50% discount in Restaurants

25% discount in Garden Centre

10% discount in food halls

Access to Stream – earnings ahead of p

Job summary

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver exceptional service across our restaurant and store areas. You will promote the Dobbies Club, assist with customer queries, and help keep the restaurant and shopfloor well presented.

A friendly, proactive attitude and teamwork are essential in our fast-paced environment. Join a team that values guest experience, product knowledge, and supporting customers with dietary needs and enquiries while contributing to sales

Qualifications

• Experience in a customer facing role, preferably hospitality.
• Strong communication and a friendly, can-do attitude.
• Ability to work well in a busy store environment.

Responsibilities

• Provide excellent customer service across the store and restaurant areas.
• Promote Dobbies Club benefits to drive sales.
• Assist customers with queries, including allergies and dietary needs.
• Keep store and restaurant areas clean and well maintained.
• Assist on shopfloor, stock tasks, till work, and take-to-car deliveries when needed.

Skills

Customer service

Team player

Hospitality mindset

Excellent communication

Job description

Dobbies Garden Centres Ltd is seeking a Restaurant Customer Advisor to deliver exceptional service across our restaurant and store areas. You will promote the Dobbies Club, assist with customer queries, and help keep the restaurant and shopfloor well presented.

A friendly, proactive attitude and teamwork are essential in our fast-paced environment. Join a team that values guest experience, product knowledge, and supporting customers with dietary needs and enquiries while contributing to sales